Case Study
A B2B self-service membership portal managed directly in HubSpot.
For Securosys, we built a B2B self-service application that allowed Securosys clients to purchase product subscriptions, download invoices, and manage team members, all in one place.
Securosys SA is a Swiss-based technology company, offering hardware security products and services for data security.
ClickRay build a B2B self-service solution for Securosys clients in a form of an application that leverages HubSpot CMS and CRM together and connects to Securosys's Cloud HSM to create self-service solutions via HubSpot’s Membership Area. Furthermore, the self-service solution offers the possibility to process invoices and billing, share documents, manage team members, and enable payments, all of which are controlled directly through HubSpot - all in all enabling an all-encompassing 360-degree customer insight in one place. Given that the self-service portal is an integrated part of a website, our client is able to control the member access from within HubSpot CRM as well as gather and analyze user data, in the same way as on website pages (e.g., traffic, usage, engagement).
Security is a priority and therefore the portal members are able to manage their accounts and access the client portal via a dedicated functionality we built on HubSpot. This functionality is connected to Securosys's Cloud HSM, which is a security hardware solution that allows users to generate encryption keys, use them, and store them securely without having to worry about time-consuming things like evaluation, setup, maintenance, and updating their own HSM.
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